Frequently Asked Questions

What does Ka Makana Ali‘i mean?
The center’s name Ka Makana Ali‘i means “The Royal Gift” and pays tribute to Prince Jonah Kūhiō Kalaniana’ole who conceived of the Hawaiian Homes Commission Act allotting hundreds of thousands of acres of government land to Native Hawaiians. This permanent homeland is a perpetual gift and legacy that lives on today.

What does the logo symbolize?
The Ka Makana Ali‘i logo features ti leaves, a symbol of good luck in Hawai‘i that signifies prosperity. The encircled ti leaves represent the vision of Ka Makana Ali‘i as the “Center for West O‘ahu,” while the subtle use of hands in making the offering reinforces the meaning of the center’s name, “The Royal Gift.”

When are events and sales happening soon?
Our events page will keep you updated on sales, events and promotions happening at Ka Makana Ali‘i. We also invite you to register for our Royal Insider program to receive emails on center wide promotions and specific store events, sales and promotions. Click here to register!

Who is the Public Relations Contacts?
Please contact our Management Team at (808) 628-4800 to discuss any public relations concerns.

How do I contact Mall Management?
Please call our Management Team at (808) 628-4800 or click here to send an email.

How can I perform or hold an event at Ka Makana Ali‘i?
Our desire is to create a family-friendly community gathering place at Ka Makana Ali‘i Click here to learn more about holding an event or scheduling a performance at the center.

What are the hours of operation?
Monday through Saturday 10:00 am to 9:00 pm and Sunday 10:00 am to 6:00 pm.

Do you have gift cards?
Ka Makana Ali‘i gift cards can be purchased in the mall management office Monday through Friday from 8am-5pm. Credit card purchases only.click here.

Where are the restrooms?
Ka Makana Ali‘i offers two sets of restrooms, one that is conveniently located off the Food Market and the second which is located near Macy’s in Building 2.

Where are the drinking fountains?
Drinking fountains are conveniently located off the Food Market near center court and within building 2 which is near Macy’s.

Where do I find restaurants?
Ka Makana Ali‘i offers an exciting collection of restaurants, which are conveniently located throughout the center. Each building on property provides at least one – if not two or three – great eateries. The highest concentration of eateries is located in the heart of the shopping center at the Food Market. Please browse through our Restaurant Listings for more information and locations.

Where do I find jobs available at the center?
Click here to browse job opportunities available at the center.

Where can I find the list of stores and restaurants at Ka Makana Ali‘i?
Click here to view a complete list of all stores and restaurants at Ka Makana Ali‘i. You can also print a directory to take with you!

Does the shopping center offer WIFI?
Yes, our center offers free WIFI to all of our shoppers. Log on to Ka Makana Ali‘i Guest and surf on!

I’m interested in leasing space at the center. Who do I contact?
Click here to learn more information about leasing opportunities at Ka Makana Ali‘i

Where is security located?
Ka Makana Ali‘i’s security office is located in Building 3, which is located just off the Food Market. You may also contact the Security Office at (808) 628-4810.

Where is parking?
Parking is conveniently around the center.

Do you have Electric Charging Stations?
Ka Makana Ali‘i does offer 5 electric charging stations, three of which are located just off the Food Market entrance and the other two which are located fronting Building 11 near Applebee’s.

Do you have Taxi Service?
Ka Makana Ali‘i does provide taxi services. Taxi stations are conveniently located near each entry breeze way throughout the center.

Do you have wheelchairs available?
Wheelchairs are complimentary and are located in the security office. The most convenient ADA accessible parking is located near each breeze way entrance to the shopping center and at the entrance to Macy’s. Wheelchairs are available on a first come, first serve basis and require an ID.

Where are the ATM machines located?
The center offers one ATM which is located near in the Food Market near Center Court.

Where is lost and found?
Please report any lost or found items to our security team. Lost and found items are held in the Security Office, which is located near Building 3 just off the Food Market. Please contact the Security Office at (808) 628-4810.

Do you have strollers?
At this time Ka Makana Ali‘i does not offer strollers.

Are pets allowed at the center?
Pets are not permitted in the center except for registered aid animals.

How do I get to the center?
Click here for directions.